The Institute of Banking Personnel Selection (IBPS) has released the Pre-Examination Training (PET) Call Letter 2026 for the CRP CSA-XVI (Customer Service Associate) recruitment. Candidates who opted for PET can download their call letter through the IBPS portal using their login details. The online application process for CSA-XVI was completed from 01 August to 28 August 2026.
About IBPS Clerk (CSA) 16th Recruitment 2026
The IBPS Clerk (Customer Service Associate) 16th Recruitment 2026 is conducted by the Institute of Banking Personnel Selection (IBPS) to recruit eligible candidates for Customer Service Associate (Clerk) posts in participating public sector banks across India. The recruitment process includes a Preliminary Examination, Main Examination, and Document Verification.
IBPS Clerk (CSA) 16th Recruitment 2025: Short Details
| Event | Date |
| Online Application Start | 01 August 2026 |
| Last Date to Apply | 21 August 2026 |
| Last Date for Fee Payment | 21 August 2026 |
| Correction Date | 04-05 September 2026 |
| PET Exam Date | 03 October 2026 |
| PET Admit Card | 28 September 2026 Released Now |
| Pre Exam Date | To be announced |
| Pre Exam Admit Card | Before exam |
| Result Date | To be announced |
Application Fee :
| Category | Fee |
| Gen/OBC/EWS | Rs. 850/- |
| SC/ST/PH | Rs. 175/- |
The Application fee can be paid through online methods such as Debit Card, Credit Card, Net Banking, IMPS, Mobile wallet.
Age Limit :
- Minimum Agee : 20 years
- Maximum Age : 28 Years
- Age Relaxation is applicable as per IBPS Recruitment Rules.
Vacancy details :
Post Name : Clerk CSA XV
No. of Post : 11403 Posts
Category Wise Vacancy Details
| Post Name | General | OBC | EWS | SC | ST |
| Clerk CSA XV | 4740 | 2815 | 996 | 1910 | 942 |
Vacancy Information:
The vacancies announced are based on the current recruitment notification. The recruiting authority may increase or decrease the number of posts depending on administrative requirements.
Eligibility Criteria
Educational Qualification:
- Candidates must have a Bachelor’s Degree in any discipline from a recognized University in India.
- Basic computer knowledge is mandatory. Candidates should have a Certificate, Diploma, or Degree in Computer Operations/Computer Applications, or must have studied Computer Science/Information Technology as a subject in school, college, or any recognized institution.
- Candidates should carefully check the required local language proficiency, if applicable, as mentioned in the official notification.
- Applicants are advised to read the official notification for complete eligibility conditions and other requirements before applying online.
Selection Process
The selection process for IBPS Clerk (CSA) 16th Recruitment 2026 includes the following stages:
- Online Preliminary Examination
- Online Main Examination
- Document Verification
- Final Merit List
Note: There is no Interview for IBPS Clerk (Customer Service Associate) recruitment.
Selection Process Note:
- Candidates should carefully understand each stage of the selection process before applying. Qualifying one stage does not automatically guarantee selection for the next stage.
Exam Pattern
Preliminary Examination
| Subject | Questions | Marks | Time |
| English Language | 30 | 30 | 20 Minutes |
| Numerical Ability | 35 | 35 | 20 Minutes |
| Reasoning Ability | 35 | 35 | 20 Minutes |
| Total | 100 | 100 | 60 Minutes |
Negative Marking: 0.25 marks will be deducted for each wrong answer. Candidates qualifying the Preliminary Exam will be eligible for the Main Examination.
Main Examination
| Subject | Questions | Marks | Time |
| General / Financial Awareness | 40 | 50 | 20 Minutes |
| General English | 40 | 40 | 35 Minutes |
| Reasoning Ability & Computer Aptitude | 40 | 60 | 35 Minutes |
| Quantitative Aptitude | 35 | 50 | 30 Minutes |
| Total | 155 | 200 | 120 Minutes |
Negative Marking: 0.25 marks will be deducted for each incorrect answer.
Salary Details
Selected candidates for the Customer Service Associate (Clerk) post will receive salary as per the latest IBPS pay structure.
Pay Scale: ₹24,050 – ₹64,480
Starting Basic Pay: ₹24,050
In-Hand Salary: Approximately ₹37,000–₹43,000 per month (depending on the place of posting and applicable allowances).
Allowances & Benefits:
- Dearness Allowance (DA)
- House Rent Allowance (HRA)
- Special Allowance
- Transport Allowance
- Medical Benefits
- Leave Benefits
- Pension & Other Government Benefits (as applicable)
The final salary may vary based on the posting location and bank policies.
How to Download IBPS Clerk CSA-XVI PET Admit Card 2026
- Visit the official IBPS website.
- Open CRP-CSA-XVI.
- Click on PET Call Letter 2026.
- Enter your Registration Number/Roll Number.
- Enter your Password/Date of Birth.
- Click Login.
- Download and print your PET Call Letter.
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Important & Useful Links
| Download PET Admit Card | Click Here |
| Online Correction Link | Click Here |
| Apply Online | Click Here |
| Check Short Notice | Click Here |
| Check Official Notification | Click Here |
| IBPS Official Website | Click Here |
Frequently Asked Questions (FAQ)
Q1. What is IBPS Clerk CSA-XVI PET Call Letter 2026?
It is the call letter for Pre-Examination Training (PET) for eligible candidates under IBPS Clerk CSA-XVI.
Q2. Has the IBPS Clerk CSA-XVI PET Call Letter been released?
Yes. The PET call letter link was activated on 28 September 2026.
Q3. Where can I download the IBPS Clerk PET Call Letter 2026?
Candidates can download it through the official IBPS website.
Q4. What details are required to download the PET Call Letter?
Candidates generally need their Registration Number/Roll Number and Password or Date of Birth.
Q5. What does PET stand for in IBPS Clerk recruitment?
PET stands for Pre-Examination Training.
Q6. Who can attend the IBPS Clerk PET?
Candidates who are eligible for Pre-Examination Training as per the IBPS recruitment rules can attend the training.
Q7. Is PET the IBPS Clerk Preliminary Examination?
No. PET is Pre-Examination Training. It is different from the Preliminary Examination.
Q8. When will the IBPS Clerk Preliminary Exam 2026 be held?
The Preliminary Examination is scheduled for 10 and 11 October 2026.
Q9. Should I take a printout of the PET Call Letter?
Yes. It is advisable to download and keep a clear printout of the call letter for the training.
Q10. What should I do if I cannot download my PET Call Letter?
Check your login details and internet connection. If the problem continues, check the official IBPS website for further instructions.
